Privacy Policy

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

• Personal Information: Your name, email address, phone number, and billing information (credit/debit card details processed securely through a third-party provider).
• Booking Details: Tour dates, number of guests, and any preferences or notes you include during checkout.
• Technical Information: IP address, browser type, device type, operating system, and usage behavior via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and send you confirmation emails.
• Deliver e-tickets or vouchers via email.
• Communicate with you about your booking or answer customer service inquiries.
• Send follow-up messages, updates, or optional promotional content (you may opt out at any time).
• Improve website functionality, user experience, and our marketing efforts.

3. Payment Security

We do not store full credit card numbers or security codes. All payment transactions are processed securely through PCI-compliant third-party payment processors using SSL encryption.

4. Cookies and Tracking

We use cookies and analytics services (like Google Analytics) to better understand how visitors use our website. These tools help us optimize the site and marketing performance. You can control cookie settings in your browser or opt out of tracking using tools provided by the analytics provider.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to outside parties. We may share limited information with trusted service providers solely for the purpose of:

• Fulfilling your order (e.g., tour operators, ticketing systems)
• Hosting our website and processing payments
• Complying with legal requirements or protecting our rights

All third-party partners are required to keep your information confidential and use it only for the specific services they provide to us.

6. Your Rights and Choices

You have the right to:

• Request access to or deletion of your personal data
• Opt out of promotional emails at any time (via the “unsubscribe” link)
• Contact us with any privacy concerns

To make a request or ask a question, email us at: tickets@fortsumtertourtickets.com

7. Data Retention

We retain customer data only as long as necessary to fulfill transactions, comply with legal obligations, or support our business needs. When no longer needed, data is securely deleted.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from children under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this policy or how your information is handled, please contact:

fortsumtertourtickets.com
Email: tickets@fortsumtertourtickets.com